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Code 6: This code means there is a conflict between this device and another device. To resolve this error code, see Microsoft Knowledge Base Article Q133240

Solution: See Hardware Troubleshooter

Code 7: This code means that no configuration can be performed on the device. If the device works correctly, you do need not to perform any steps to correct the code. If the device does not work correctly, use Device Manager to remove the device and then run the Add New Hardware wizard in Control Panel. If you continue to receive this error code and the device does not function properly, check with the hardware's manufacturer or the Microsoft Software Library for an updated driver.

Solution: Reinstall Driver

Code 8: This code means the device loader (DevLoader) for a device could not be found. For example, the .inf file for the device may refer to a missing or invalid file. For most cases, the resolution is to reinstall or update the driver. As an alternative, use Device Manager to remove the device and then run the Add New Hardware wizard in Control Panel. If you continue to receive this error code, contact the hardware's manufacturer about updated drivers.

When the problem DevLoader is a system DevLoader, Windows should be re-installed because this driver is built into the Vmm32.vxd file.

Note: A system DevLoader is one that is part of Vmm32.vxd, and typically begins with an asterisk (*). If the DevLoader is a system DevLoader, the following text is displayed: This device is not working properly because Windows cannot load the file <name> that loads the drivers for the device. (Code 8)

To fix this problem, run Windows Setup again using your Windows CD-ROM.

where <name> is the system DevLoader that cannot be found.

Code 9: This code means that the information in the registry for this device is invalid. It may be possible to resolve this error by using Device Manager to remove the device and then running the Add New Hardware wizard in Control Panel. If you continue to receive this error code, contact the hardware's manufacturer for the proper registry settings.

Solution: None

Code 10: This code means that the device failed to start (for example, it is missing or is not working properly). To resolve this error code, make sure the device is attached to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are plugged into their slots fully. Follow the suggested solution button and update the device driver. It may be possible to remove the device and re-detect it using the Add New Hardware wizard in Control Panel.

Solution: Update Driver

Code 11: This code means that the device failed. To resolve this error, run the Automatic Skip Driver utility from the System Information tool. If the problem persists, contact the hardware manufacturer for updated drivers.

Solution: Update Driver

Code 12: This code means one of the resource arbitrators failed. This can occur if the device is software configurable and it does not currently have a resource, if the system is out of resources (for example, all the interrupts are in use), or if the device requests a resource and that resource is currently in use by another device that will not release the resource. To resolve this error code, see the "Troubleshooting Conflicting Hardware" topic in Windows Help, or see Microsoft Knowledge Base Article Q133240: Troubleshooting Device Conflicts with Device Manager.

Solution: See Hardware Troubleshooter

Code 13: This code means the device failed due to a problem in the device driver. To resolve this error code, use Device Manager to remove the device and then run the Add New Hardware wizard in Control Panel.

Solution: Detect Hardware

Code 14: This code means the device has a problem that may be resolved by restarting your computer. To resolve this error code, shut down Windows, turn off your computer, and then turn it back on.

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Last modified: Saturday June 07, 2003.